Refund policy

All sales are final. We do not accept returns or refunds once an order has been delivered.

However, if you receive a product that is defective, damaged, or incorrect, please contact us within 30 days of receiving your order so we can review the issue and provide a solution.

To report a damaged or defective item, please email us at maherdenawi565@gmail.com with:

• Your order number
• A description of the issue
• Clear photos or videos showing the defect or damage

Once we review and confirm the issue, we will process a full refund to your original payment method. Refunds will typically be issued within 10 business days after approval, depending on your bank or credit card provider.

Please note that we may request additional information if needed to evaluate the issue.

Items sent back to us without contacting us first will not be accepted.

For any questions regarding your order, you can contact us anytime at maherdenawi565@gmail.com.